If a worker from another legal entity uses an item, the system triggers an intercompany transaction. For example, a DEMF worker uses a spare part while executing a USMF work order. The Field Service app records the transaction.
The system then creates a purchase order in USMF and a sales order in DEMF. It also creates an item journal in the project.
Required setup:
Process:
| Name | Responsible | Description |
|---|---|---|
|
Automatically create a purchase order (intercompany transaction) |
Service manager |
This activity creates intercompany purchase and sales orders when the legal entity of the work order differs from the worker's legal entity. For example, if a worker from DEMF executes a work order in USMF, the used item triggers an intercompany transaction. The used item appears as a transaction in Work order project planning > Inquiries > Work order line employee app > Work order line transactions. After processing, the line status changes from New to Posted. A purchase order is then created in USMF. This order uses the default warehouse from the intercompany vendor. If none is set, the item’s default warehouse is used. |
|
Automatically create a sales order (intercompany transaction) |
Service manager |
If the legal entity that created the work order is different from the worker's legal entity, an intercompany transaction is triggered. This transaction creates a purchase order and a sales order between the two legal entities. A corresponding item journal is also created in the project. This section explains how the sales order is created: The used and posted spare part in Field Service App appears as a new transaction line in the Work order project planning > Inquiries > Work order line employee app > Work order line transactions page. The Registration type is 'Item'. After processing, the transaction line status changes from New to Posted. A sales order is then created in the worker's legal entity, using the warehouse from which the spare part was consumed in the Field Service App. |
|
Automatically create item journal (intercompany transaction) |
Service manager |
If the legal entity that created the work order is different from the worker's legal entity, an intercompany transaction is triggered. This transaction creates a purchase order and a sales order between the two legal entities. A corresponding item journal is also created in the project. This section explains how the item journal is created: The used and posted spare part in Field Service App appears as a new transaction line in the Work order project planning > Inquiries > Work order line employee app > Work order line transactions page. The Registration type is 'Item'. After processing, the transaction line status changes from New to Posted. An item journal is then created on the work order line, linked to the project ID in the legal entity where the work order was created. The journal line uses the warehouse from the purchase order. |
| Name | Responsible | Description |
|---|---|---|
|
Automatically create a purchase order (intercompany transaction) |
Service manager |
This activity creates intercompany purchase and sales orders when the legal entity of the work order differs from the worker's legal entity. For example, if a worker from DEMF executes a work order in USMF, the used item triggers an intercompany transaction. The used item appears as a transaction in Work order project planning > Inquiries > Work order line employee app > Work order line transactions. After processing, the line status changes from New to Posted. A purchase order is then created in USMF. This order uses the default warehouse from the intercompany vendor. If none is set, the item’s default warehouse is used. |
|
Automatically create a sales order (intercompany transaction) |
Service manager |
If the legal entity that created the work order is different from the worker's legal entity, an intercompany transaction is triggered. This transaction creates a purchase order and a sales order between the two legal entities. A corresponding item journal is also created in the project. This section explains how the sales order is created: The used and posted spare part in Field Service App appears as a new transaction line in the Work order project planning > Inquiries > Work order line employee app > Work order line transactions page. The Registration type is 'Item'. After processing, the transaction line status changes from New to Posted. A sales order is then created in the worker's legal entity, using the warehouse from which the spare part was consumed in the Field Service App. |
|
Automatically create item journal (intercompany transaction) |
Service manager |
If the legal entity that created the work order is different from the worker's legal entity, an intercompany transaction is triggered. This transaction creates a purchase order and a sales order between the two legal entities. A corresponding item journal is also created in the project. This section explains how the item journal is created: The used and posted spare part in Field Service App appears as a new transaction line in the Work order project planning > Inquiries > Work order line employee app > Work order line transactions page. The Registration type is 'Item'. After processing, the transaction line status changes from New to Posted. An item journal is then created on the work order line, linked to the project ID in the legal entity where the work order was created. The journal line uses the warehouse from the purchase order. |
| Related to | Notes |
|---|