You can generate work orders based on a predefined work order template. The template specifies the tasks that appear as work order lines.

A work order template contains one or more tasks that you can sequence. Use the Up and Down icons to arrange the task order. You can then schedule these tasks on the work order lines or on the service or transport plan board.

You set the synchronization mode for each task line. This mode determines the requested start and end date and time on the work order lines.

To use a work order template for creating work orders, you must activate the template. You cannot use inactive templates to generate work orders.

Rental service coordinator Rental service coordinator Executes rental service coordinator tasks Start Start Add tasks Add tasks You can add tasks to a template to define the tasks that must be completed. Work order lines are generated from the tasks in the template. You can add multiple tasks and set the sequence by using the up and down arrow buttons. On each task line, you can: Select an execution group to filter tasks on the plan board when assigning resources. Set the resource quantity to define how many resources are required. A warning appears if the scheduled number is incorrect. Select a default project category to define the cost or revenue type. Procedure 1. Go to Work order project planning > Setup > Work order template. 2. In the list, find and select the desired record. 3. Expand the Tasks section. 4. Click Add (Multiple can be added). 5. In the list, mark the selected row. 6. In the Task ID field, enter or select a value. 7. In the Resource quantity field, enter a value. (Optional) 8. In the Execution group field, enter or select a value. (Optional) 9. In the Object group field, enter or select a value. (Optional) 10. In the Object sub group field, enter or select a value. (Optional) 11. In the Parent field, enter or select a value. 12. In the Default category field, enter or select a value. 13. Click Save. Synchronization mode:  None / Initialize only / Keep synchronized? Synchronization mode:  None / Initialize only / Keep synchronized? Fill in start date/time + end date/time Fill in start date/time + end date/time Enter the start and end date/time in the Synchronization mode if Initialize only or Keep synchronized is selected. This setup determines the date and time on work order lines. Set values for each task individually. You can base the start/end date on: Session date: Uses the system date. Rental date: Uses the date from the linked rental order. Template line: Uses the selected template line. Work order date: Uses the creation date of the work order. Delivery date: Uses the delivery date. You can base the start/end time on: Session date: Uses the system date. Rental date: Uses the date from the linked rental order. Template line: Uses the selected template line. Fixed: Enter the time manually. You can also add offset values based on units such as days, weeks, months, or years. Procedure 1. Go to Work order project planning > Setup > Work order template. 2. In the list, find and select the desired record. 3. Click Edit. 4. In the Start date field, select an option. 5. In the Start time field, select an option. 6. In the End date field, select an option. 7. In the End time field, select an option. 8. In the Offset fields, enter values. (Optional) 9. Click Save. New work order template New work order template Create a new work order template by entering a name and description. If needed, add a project group. The project group is only relevant if the Separate per work order line parameter is enabled in the Work order parameters of the Work order project planning module. Procedure 1. Go to Work order project planning > Setup > Work order template. 2. Click New. 3. In the Work order template ID field, type a value. 4. In the Description field, type a value. 5. In the Project group field, enter or select a value. 6. Click Save. Choose a synchronization mode Choose a synchronization mode Select a synchronization mode for each task line in the template. This setup defines the requested start and end date/time on the work order line.The synchronization can be configured in three ways:None: Manually enter start and end date/time.Initialize only: Enter exact times now, but allow edits later.Keep synchronized: Link dates to events like rent start or template line. Changes elsewhere sync automatically. Procedure 1. Go to Work order project planning > Setup > Work order template. 2. In the list, find and select the desired record. 3. Click Edit. 4. In the Synchronization mode field, select an option. 5. Click Save. Setup completed Setup completed Activate work order template Activate work order template You can activate a work order template when it is ready for use. An active template enables you to create work orders and work order lines.You cannot use inactive templates to create work orders. Procedure 1. Go to Work order project planning > Setup > Work order template. 2. In the list, find and select the desired work order template. 3. Select Yes in the Active field. 4. Click Save. End End Initialize only /  Keep synchronized None

Activities

Name Responsible Description

Add tasks

Rental service coordinator

You can add tasks to a template to define the tasks that must be completed. Work order lines are generated from the tasks in the template.

You can add multiple tasks and set the sequence by using the up and down arrow buttons.

On each task line, you can:

  • Select an execution group to filter tasks on the plan board when assigning resources.
  • Set the resource quantity to define how many resources are required. A warning appears if the scheduled number is incorrect.
  • Select a default project category to define the cost or revenue type.

Fill in start date/time and end date/time

Rental service coordinator

Enter the start and end date/time in the Synchronization mode if Initialize only or Keep synchronized is selected.

This setup determines the date and time on work order lines. Set values for each task individually.

You can base the start/end date on:

  • Session date: Uses the system date.
  • Rental date: Uses the date from the linked rental order.
  • Template line: Uses the selected template line.
  • Work order date: Uses the creation date of the work order.
  • Delivery date: Uses the delivery date.

You can base the start/end time on:

  • Session date: Uses the system date.
  • Rental date: Uses the date from the linked rental order.
  • Template line: Uses the selected template line.
  • Fixed: Enter the time manually.

You can also add offset values based on units such as days, weeks, months, or years.

New work order template

Rental service coordinator

Create a new work order template by entering a name and description. If needed, add a project group.

The project group is only relevant if the Separate per work order line parameter is enabled in the Work order parameters of the Work order project planning module.

Choose a synchronization mode

Rental service coordinator

Select a synchronization mode for each task line in the template. This setup defines the requested start and end date/time on the work order line.

The synchronization can be configured in three ways:

  • None: Manually enter start and end date/time.
  • Initialize only: Enter exact times now, but allow edits later.
  • Keep synchronized: Link dates to events like rent start or template line. Changes elsewhere sync automatically.

Activate work order template

Rental service coordinator

You can activate a work order template when it is ready for use. An active template enables you to create work orders and work order lines.

You cannot use inactive templates to create work orders.

Activities

Name Responsible Description

Add tasks

Rental service coordinator

You can add tasks to a template to define the tasks that must be completed. Work order lines are generated from the tasks in the template.

You can add multiple tasks and set the sequence by using the up and down arrow buttons.

On each task line, you can:

  • Select an execution group to filter tasks on the plan board when assigning resources.
  • Set the resource quantity to define how many resources are required. A warning appears if the scheduled number is incorrect.
  • Select a default project category to define the cost or revenue type.

Fill in start date/time and end date/time

Rental service coordinator

Enter the start and end date/time in the Synchronization mode if Initialize only or Keep synchronized is selected.

This setup determines the date and time on work order lines. Set values for each task individually.

You can base the start/end date on:

  • Session date: Uses the system date.
  • Rental date: Uses the date from the linked rental order.
  • Template line: Uses the selected template line.
  • Work order date: Uses the creation date of the work order.
  • Delivery date: Uses the delivery date.

You can base the start/end time on:

  • Session date: Uses the system date.
  • Rental date: Uses the date from the linked rental order.
  • Template line: Uses the selected template line.
  • Fixed: Enter the time manually.

You can also add offset values based on units such as days, weeks, months, or years.

New work order template

Rental service coordinator

Create a new work order template by entering a name and description. If needed, add a project group.

The project group is only relevant if the Separate per work order line parameter is enabled in the Work order parameters of the Work order project planning module.

Choose a synchronization mode

Rental service coordinator

Select a synchronization mode for each task line in the template. This setup defines the requested start and end date/time on the work order line.

The synchronization can be configured in three ways:

  • None: Manually enter start and end date/time.
  • Initialize only: Enter exact times now, but allow edits later.
  • Keep synchronized: Link dates to events like rent start or template line. Changes elsewhere sync automatically.

Activate work order template

Rental service coordinator

You can activate a work order template when it is ready for use. An active template enables you to create work orders and work order lines.

You cannot use inactive templates to create work orders.

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