Sometimes you cannot deliver or pick up the items for a transport task. For example, the site gate is closed and no one is available to open it.

In this case, you can report 'Gate Closed' for the transport task. As a result, the transport task is completed automatically. You do not need to manually mark the delivery or pickup items as 'Skipped'.

If you report a transport task as 'Gate Closed':

• In the Rental Mobile Operations - Transportation app:
  • For all items to deliver or all items to pick up the status is set to 'Skipped'.
  • The transport task is moved to 'Inactive Transport Bookings'.
• In D365 F&SCM, the related work order line is set to 'Completed'. Note: If you are working offline, the work order line is only updated until you are back online.

Standard procedure

1.	On the Transport Bookings page, tap the floating action button > Gate Closed.
	Note: On a Windows device or browser, on the taskbar, click Gate Closed.