You can amend a rental order due to customer changes or correction needs.
Common amendments include:
This flow explains how to revise a rental order.
| Name | Responsible | Description |
|---|---|---|
|
Apply rental stop |
Rental clerk |
You can change a rental order if you need to apply a rental stop to the rental items on the order lines. The rental stop calendar ensures that the selected rental invoice periods are processed without charging any amount. This process explains how to apply a rental stop. |
|
Change rental dates |
Rental clerk |
You can change a rental order if the rental dates are incorrect. You can change the rental dates in two ways:
This process explains how to change rental dates. |
|
Change rental prices |
Rental clerk |
You can change a rental order if the rental prices are incorrect. You can change the prices in the following ways:
This process explains how to change rental prices. |
|
Add additional lines |
Rental clerk |
You can change a rental order if you need to add extra lines. You can add rental items, sales items, or services to the rental order. For rentals, you can add:
You must use rental orders with the line type Rental. For sales, you can add:
You must use rental orders with the line type Sales/Purchase. This applies, for example, when you sell used equipment, consumables, or charge for services such as transport or damage fees. Rental orders can contain rental items, sales items, services, or a combination. Note: An on-rent date, expected off-rent date, and invoice profile are required. For sales and service items, this information does not affect pricing or invoicing. This process explains how to add additional lines to the rental order. |
|
Exchange |
Rental clerk |
You can change a rental order if you need to exchange rental items. There are two types of exchanges:
This process explains how to make an exchange. |
|
Apply charges |
Rental clerk |
You can amend a rental order to apply charges when needed. You can apply charges in three ways:
Manual price components are used to round prices or apply corrections to specific amounts. This flow explains how to apply charges to a rental order. |
|
Multi-order amendments |
Rental clerk |
The Multi-Order Amendment (MOA) functionality enables rental businesses to efficiently update rental order line details across multiple orders simultaneously. By applying bulk amendments, users can adjust line elements such as rental pricing, consumption pricing, rental dates, effectivity dates, invoice profiles etc. Pricing updates can be set based on predefined parameters such as percentage-based increases or fixed amounts. The MOA update can also be utilized only for consumption order line updates. |
For consumption-based billing's items, the consumption price can be fetched from the Rental agreement. You can amend the base consumption price, gross consumption price on the Rental line, on the consumption price.