Create a business object service agreement to define a customer service contract.

You can create agreements based on these business object categories:

• External
• Rental
• All business objects

You can choose from these relation types:

• All prospects
• Group of prospects
• Prospect

Specify a validity period for each agreement.

Link the agreement to a project if it is created for a specific prospect.

This activity focuses on agreements for a specific customer and a business object of type External.

Standard procedure

1.	Go to Work order project planning > Business object service agreements > All business object service agreements.
2.	Click Business object service agreement.
3.	In the Description field, type a value.
4.	In the Service agreement group field, enter or select a value.
5.	In the Relation type field, select 'Table'.
6.	In the Relation account field, enter or select a value.
7.	In the Currency field, enter or select a value.
8.	In the Object filter category field, select 'External'.
9.	In the From date field, enter a date.
10.	In the To date field, enter a date.
11.	Click Project to create new project or select existing Project ID and Project contract ID.
12.	In the Project group field, enter or select a value.
13.	Click new to create Project contract ID or In the Project contract ID field, enter or select a value.
14.	Click OK.
15.	Click Create project.
16.	Click Save.