Use the 'My equipment' page to view the equipment you have rented.

If you have the 'Maintain' or 'Admin' user role, you can create a case for a rental item.


Rental contact Rental contact Start Start View rented equipment View rented equipment Use the 'My equipment' page to view the equipment you have rented. On the 'My equipment' page, all rented items are shown that your company: Have rented in the past. Is renting currently. Have ordered, but are not yet delivered. Note: The 'My equipment' page does not show: Supplementary items. Non-rental items. The map shows the locations of the rented items in the equipment list. Procedure 1. Sign in to the Rental Customer Portal. 2. Click 'My equipment'. 3. Define the desired filter and click 'Refresh'. 4. You can view the related rental order line details of each equipment line. Click the rental type of the desired equipment record. Note: To open the rental order line details, you can also click the drop-down icon, and click 'View details'. 5. On the 'My equipment' page, of the desired equipment record, click the drop-down button, and click 'Delivery information'. Notes Filter fields on the 'My equipment' page: Field Description City You can filter the equipment list based on the city of the work location. Rental type You can filter the equipment list based on the rental type. A rental type is a group of rental items with similar characteristics. Work location You can filter the equipment list based on the work location. The work location is the location where the rental item is delivered and used. From You can filter the equipment list based on the off-rent date/time. You can define the start of the period for which you want to filter equipment list. To You can filter the equipment list based on the off-rent date/time. You can define the end of the period for which you want to filter equipment list. Serial number You can filter the equipment list based on the serial number of the rental items. Each rental item has a unique serial number. Fleet number You can filter the equipment list based on the fleet number of the rental item business object.   Grid fields on the 'My equipment' page: Field Description Rental type The rental type to which the rental item belongs. A rental type is a group of rental items with similar characteristics. Item number The item number of the rental item. Fleet number The identification of the fleet to which the rental item business object belongs. Serial number The serial number of the rental item. Each rental item has a unique serial number. On-rent date/time The start date/time of the rental period. Expected off-rent date/time The expected end date/time of the rental period. Off-rent date/time The actual end date/time of the rental period. Rental order The rental order based on which the rental item is rented.   Fields on the 'Rental order line details' page: Field Description Order line status The status of the rental order line. Rental type The rental type to which the rental item belongs. A rental type is a group of rental items with similar characteristics. Item number The item number of the rental item. Object ID The identification of the unique rental item. Serial number The serial number of the rental item. Each rental item has a unique serial number. Fleet number The identification of the fleet to which the rental item business object belongs. Line ID The rental order line identification. Delivery address The address where the rental item must be delivered. Work location code The location where the rental item is used. Work location name The name of the work location. Work location address The address of the work location. Invoice profile The invoice profile defines when the rental order line is invoiced, for example, monthly or weekly. Rate code The rate code defines how the invoice amount is calculated, for example, per day or per week. Rental calendar The rental calendar defines the days and times for which a rental order line is invoiced, for example, only working days from 8:00 to 17:00 are invoiced. On-rent date/time The start date/time of the rental period. Expected off-rent date/time The expected end date/time of the rental period. Off-rent date/time The actual end date/time of the rental period. Requested ship date The date requested by the customer on which the rental item must be shipped. Rental gross amount The price for the rental item before applying the rental discount percentage. It is the gross price per rented time unit. Example: If the rental order line rated is per hour, the rental gross amount is the hourly rental rate. So, if the rental gross amount is $123 and you rent for three hours, the total rental gross amount is $369. Rental discount % The discount percentage as applied to the rental gross price. Rental net amount The price for the rental item after applying the rental discount percentage. It is the net price per rented time unit. Insurance net amount The net amount of insurance costs for the rental order line. It is the net insurance amount per rented time unit. Delivery transport amount The costs of transporting the rental item to the delivery address. Return transport amount The costs of transporting the rental item from the delivery address on return of the rental item.   Fields on the 'Delivery information' page:  
Field Description Status

Indicates the purpose of the line:

  • Delivered: The line shows the delivery information.
  • Returned: The line shows the return information.
  • Document number

    If the status is:

  • Delivered, the packing slip number is shown.
  • Returned, the return note number is shown.
  • Item number The identification of the rental item. Quantity The number of rental items that are delivered or returned. Delivery date The date on which the rental item is delivered or returned. Create case? Create case? Create equipment case Create equipment case On the 'My equipment' page, if you have the 'Maintain' or 'Admin' user role, you can create a case for an equipment record. For an equipment record, you can create these types of cases: Report damage: Report any damage to a rental item to the rental company. Change rental dates: Request the rental company to change the rental dates. Example: You are currently renting a rental item that you need a few more days than the expected off-rent date/time. You can request to extend the rental period. Stop rental period: Request the rental company to stop the rental period before the expected off-rent date. The default case description consists of: The item number of the equipment record for which you create the case. The fleet number of the equipment record for which you create the case. Case type. Procedure 1. Sign in to the Rental Customer Portal. 2. Click 'My equipment'. 3. Find the desired equipment record. 4. Click the drop-down of the equipment record and select the desired case type. 5. If desired, change the default description. 6. In the 'Notes' field, enter detailed information. 7. Click 'Submit'. End End Yes No

    Activities

    Name Responsible Description

    View rented equipment

    Rental contact

    Use the 'My equipment' page to view the equipment you have rented.

    On the 'My equipment' page, all rented items are shown that your company:

    • Have rented in the past.
    • Is renting currently.
    • Have ordered, but are not yet delivered.

    Note: The 'My equipment' page does not show:

    • Supplementary items.
    • Non-rental items.

    The map shows the locations of the rented items in the equipment list.

    Create equipment case

    Rental contact

    On the 'My equipment' page, if you have the 'Maintain' or 'Admin' user role, you can create a case for an equipment record.

    For an equipment record, you can create these types of cases:

    • Report damage: Report any damage to a rental item to the rental company.
    • Change rental dates: Request the rental company to change the rental dates. Example: You are currently renting a rental item that you need a few more days than the expected off-rent date/time. You can request to extend the rental period.
    • Stop rental period: Request the rental company to stop the rental period before the expected off-rent date.

    The default case description consists of:

    • The item number of the equipment record for which you create the case.
    • The fleet number of the equipment record for which you create the case.
    • Case type.