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Perform AI inspection from asset

New
  • Published on Oct 9, 2026
  • 4 minute(s) read
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You can perform an AI inspection to detect damage on an asset. You take pictures of the asset and send them to the AI damage detection agent. The agent returns the damages it found, with a severity, a summary and a recommendation.

An AI inspection that you start from the asset is not connected to a work order. If damage is found, you can create a work order to have the asset repaired.

Note

To connect the AI inspection to the work order task you are working on, start the AI inspection from the booking. For more information, see Perform AI inspection from work order task.

Steps

  1. On the Booking page, open the Asset Information tab.

  2. On the Asset Information tab, tap the asset name.

  3. On the Asset page, open the AI Inspection tab.

    Already performed AI inspections are shown, with their ID, Name, Created On, Status and Compared Against AI Inspection.

    Note

    If the AI Inspection tab is not shown, a warning is shown on the Asset page. The asset information is not sufficient for the AI damage detection agent. Contact your system administrator.

  4. Tap New AI Inspection.

  5. On the New AI Inspection page, in the Name field, enter a name for the AI inspection, and tap Save.

    Note

    On save, the AI inspection is created in D365 F&SCM, in Business objects > AI inspection > AI inspection. The ID, as assigned in D365 F&SCM, is automatically updated in the ID field.

  6. Add pictures of the asset.

    You can add a picture for each side of the asset: Front, Back, Left, Right, Top, and Bottom. Add a picture for each side that you want to have inspected.

    To add a picture, tap Upload an image or Take a photo.

    Note

    • You can only add pictures after the AI inspection is saved.

    • The options to add a picture depend on your device. Also the naming can be different.

  7. When all desired pictures are added, in the Send To AI field, select Yes, and tap Save.

    The pictures are sent to the AI damage detection agent. When the agent has processed the pictures, the results are shown.

    Note

    • After you send the AI inspection to the AI damage detection agent, you cannot change it anymore.

    • The AI assessment can take some time, for example, depending on the number of pictures uploaded. You can use Refresh to see if the AI assessment results are available.

    • The pictures are stored in SharePoint. For each picture, D365 F&SCM adds a URL-type attachment to the related AI inspection. This attachment links to the picture in SharePoint.

    • Each detected damage is added as AI inspection line to the related AI inspection in D365 F&SCM.

  8. Subtask: Review the AI inspection results.

    1. On the General tab, view the Severity, Recommendation and Summary.

    2. Open the Damages tab.

      The damages found are compared with the damages of the latest processed AI inspection of the asset. This AI inspection is shown in the Compared Against AI Inspection column of the AI inspection list.

      • The New Damages section shows the damages with status reason New.

      • The All Damages section shows all damages found.

      For each damage, the Name, Damage Type, Confidence (%), Status Reason, User Remark and Reference Image are shown. The Reference Image is the picture on which the damage was found.

      The Status Reason is set by the AI damage detection agent. You cannot change it.
      Options are:

      • New: The damage was not found in the compared AI inspection.

      • Existing: The same damage was already found in the compared AI inspection.

    3. You can give your assessment of the damage as reported by AI damage detection agent. So, how do you rate the quality and accuracy of the AI result?

      Tap the damage. In the User Remark field, select a value, tap Save and tap Go Back [<]. Options:

      • Excellent: The AI result is fully correct.

      • Acceptable: The AI result is correct enough.

      • Manageable: The AI result is partly correct.

      • Wrong: The AI result is not correct.

      • User Created (Missed By AI): The damage was not found by the AI damage detection agent, but added by a user.

      • None: No assessment is given. This is the default value.

    Note

    The AI results are generated automatically. Always check the damages on the asset itself.

  9. Sub-task: Create a work order (optional).

    If damage is found, you can create a work order to have the asset repaired. The work order is connected to the AI inspection.

    Notes

    • The Create Work Order button is only available if the AI damage detection agent found damage.

    • You can create one work order for each AI inspection. When a work order is connected, the Create Work Order button is not shown.

    1. On the AI Inspection page, tap the floating action button > Create Work Order.

      Note

      On a Windows device or browser, on the taskbar, click Create Work Order.

    2. On the New Work Order Create page, fill in the fields as desired. At least, fill in the mandatory fields.

    3. Tap Save.

    4. Tap Post Work Order.

    5. Close the New Work Order Create page.

    Note

    The work order is created in D365 F&SCM. After synchronization, the work order number is shown in the Work Order ID field of the AI inspection.

  10. Close the AI Inspection page and the Asset page (tap Go Back [<]).

Notes

You can also access the AI inspections of an asset in this way:

  1. On a main page, on the site map, tap Assets.
    Note: On a Windows device or browser, in the navigation pane, tap Assets.

  2. On the Active Assets view, in the Name column, tap the desired asset.
    Note: The Active Assets view only shows the assets of the work order tasks assigned to you with status Created or In Progress.

  3. Open the AI Inspection tab.