Review or set up the business-related definitions that are available to the relevant solutions.
Name | Responsible | Description |
---|---|---|
Set up areas |
Architect |
Use areas to classify phases, processes, activities, roles and other business model elements at a high level according to, for example, purpose, required skills, knowledge, and resources. The area is represented visually with color coding by function. For example, all green objects are related to the Sales area. Examples of areas are: Sales, Marketing, Finance, Operations, Production, Support, IT, and HR. |
Set up goals |
Architect |
Use goals to define various business objectives, project goals, or compliance requirements. You can use goals that are:
|
Set up metrics |
Architect |
Use metrics and KPIs to measure whether a goal is achieved or not. You can use metrics, for example, to measure sales volume, number of new customers in a week, or amount of waste. You can set up metrics for these types:
|
Set up concepts |
Architect |
Use concepts to explain general concepts like, for example, best practices, common standards, principles. You can link these concepts as see also topics to business processes. |
Set up categories |
Architect |
Use categories to link business processes to a specific purpose. So, in one solution, you can combine business processes for several purposes. Purposes can be, for example, training, user assistance, RSAT (Remote server administration tool), or security. For each business process, you can define to which categories it belongs. You can use business process categories to:
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