For some steps in a data entry workflow template, post actions can be defined. A post action runs a menu item.

During or after workflow execution, you can view the run post actions and the run status.

When a post action is run, an error can occur. Usually, the error is related to configuration in D365 FO. When you have fixed the issue, you can rerun a failed post action.

Standard procedure

1.	Click Data entry workflow management.
2.	Click the Workflows with an error tab.
3.	Sub-task: View errors.
3.1	In the list, find and select the desired failed workflow.
3.2	Investigate the errors for the selected workflow. If a post action failed, the error starts with 'Running post actions:' and shows the failed post action name.
	Click Show errors.
4.	Sub-task: Investigate errors.
4.1	If a post action failed, you can further investigate what caused the error.
	On the Data entry workflow management workspace, on the Workflows with an error tab, in the list, click the link of the desired workflow.
4.2	On the Workflows page, expand the Tracking details list section.
4.3	In the list, find and select the step with status 'Post action failed'.
4.4	Click Post actions execution.
4.5	On the Post actions execution page, in the list, find and select the post action with execution status 'Error'.
4.6	You can investigate the errors for the selected workflow. To see detailed information about the error, on the shown error, click Message details.
	Click Show errors.
4.7	To investigate the parameters with which the post action is run, you can open the dialog that is run by the post action.
	Click Show dialog.
	Note: To fix the error, you cannot make the desired changes on this dialog.
4.8	To close the dialog, click Cancel.
4.9	Close the page.
4.10	Close the page.
5.	Sub-task: Fix error and rerun post action.
5.1	Fix the errors that you found during the post action investigation. Usually, the error is related to configuration in D365 FO. When you have fixed the issue, you can rerun a failed post action.
	On the Data entry workflow management workspace, on the Workflows with an error tab, in the list, click the link of the desired workflow.
5.2	Click Re-run failed post actions.
6.	Close the page.