In the Rental Mobile Applications - Field Service app, you can view or enter the following types of task notes:

• Order notes: Created in D365 F&SCM on the work order line. Used to instruct field engineers. If you created the work order in the mobile app and assigned it to yourself, you can also enter a note.
• Internal notes: Add notes for internal use, such as maintenance actions or parts replaced.
• Invoice note: Add a note explaining the task. The note is copied to the invoice in D365 F&SCM when invoicing the work order line.

When you confirm the task notes, they are synchronized with the related work order line in D365 F&SCM.

To view task notes, go to the Work order page, select a work order line, and click Additional notes > Line notes.

If you work offline, synchronization happens when you connect to D365 F&SCM.

Standard procedure

1.	On the Task details page, tap 'Task notes'.
	Note: At the right/top of the ´Task notes´ icon, an indicator shows the number of existing task notes.
2.	Enter the desired task notes.
3.	Tap 'Confirm'.