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Create return purchase order with RMA
Task

Create a return purchase order when the original purchase order is already invoiced and items must be returned to the vendor.

The vendor provides a Return merchandise authorization (RMA) number. This number is required for returning items.


Standard procedure

1. Go to Accounts payable > Purchase orders > All purchase orders.
 

Note: Purchase orders can also be accessed via the Procurement and Sourcing module
2. Click New.
3. In the Vendor account field, enter or select the desired record.
4. In the Site field, enter or select the desired record
5. In the Warehouse field, enter or select the desired record.
6. In the Purchase type field, select Return purchase order.
7. In the RMA number field, In the RMA number field, enter the RMA number provided by the vendor..
8. Click OK.
9. In the Item number field, enter or select a desired record
10. In the Quantity field, enter a negative quantity.
 

Note: Enter the quantity that you want to return to the vendor.
11. In the Unit price field, enter a negative value
 

Note: The negative value is the value that you want to credit.
12. In the Net amount field, enter a negative value
 

Note: The negative value is the value that you want to credit.
13. Close the page.
Related to Notes

Return to vendor

 		 

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