In Rental Logistics Scanning, you can use Rental return to return rental orders and transfer orders. 


Warehouse worker Warehouse worker Documents warehouse operation events and responds to warehouse operation inquiries Start Start Change the warehouse? Change the warehouse? Select the warehouse Select the warehouse Make sure the applicable warehouse is selected. As a result, you can only start picking routes for the selected warehouse. Click “F9: List”, to view the picking routes for the selected warehouse.  Select order type Select order type You can do a rental return for these order types:  Rental order: Select a customer and view all related rental orders.  Transfer order: You can select a warehouse and view all transfer orders from this warehouse.  Order number or  Serial number  available? Order number or  Serial number  available? Scan order number Scan order number You can return a rental return in these ways:  Scan the order.  Scan a returned serialized item. If you do so, automatically, the related order is found.  Search item Search item Use the filters to find an order without an order number or a barcode. You can combine filters to narrow down your search.   For example, a rental order is returned, and you know the customer, you can apply the Customer filter. All rental order lines for the selected customer are shown if you click “F9: List”.  You can make your search results more specific with the “Find item” or “Select work location” filters. For example, use the “Select customer” and “Find item” filters to view rental order lines for a specific customer and item. To view the search results, click “F9: List”.  Procedure 1. Select customer/ Search warehouse Note: Which option is applicable, depends on the order type: Rental orders: Select customer gets all rental order lines for a specific customer. Transfer orders: Search warehouse gets all transfer orders coming from the selected warehouse. 2. Find item 3. Select work location Return item

Return item

In Rental return, you can return rental items and add information.

Finish rental return Finish rental return To finish a rental or transfer order return, on the Rented equipment page, click “F6: Finish”. On the confirmation page, you can view the customer name and rental order number information. You can also view all returned items listed with their returned quantities in a table. To finalize your rental return, click "F4:Confirm". The rental return is marked as "Returned " in D365 FO. You can start a new rental return.  End End Yes No Yes No

Activities

Name Responsible Description

Select the warehouse

Warehouse worker

Make sure the applicable warehouse is selected. As a result, you can only start picking routes for the selected warehouse. Click “F9: List”, to view the picking routes for the selected warehouse. 

Select order type

Warehouse worker

You can do a rental return for these order types: 

  • Rental order: Select a customer and view all related rental orders. 

  • Transfer order: You can select a warehouse and view all transfer orders from this warehouse. 

Scan order number

Warehouse worker

You can return a rental return in these ways: 

  • Scan the order. 
  • Scan a returned serialized item. If you do so, automatically, the related order is found. 

Search item

Warehouse worker

Use the filters to find an order without an order number or a barcode. You can combine filters to narrow down your search. 

 For example, a rental order is returned, and you know the customer, you can apply the Customer filter. All rental order lines for the selected customer are shown if you click “F9: List”. 

You can make your search results more specific with the “Find item” or “Select work location” filters. For example, use the “Select customer” and “Find item” filters to view rental order lines for a specific customer and item. To view the search results, click “F9: List”. 

Return item

Warehouse worker

In Rental return, you can return rental items and add information.

Finish rental return

Warehouse worker

To finish a rental or transfer order return, on the Rented equipment page, click “F6: Finish”. On the confirmation page, you can view the customer name and rental order number information. You can also view all returned items listed with their returned quantities in a table. To finalize your rental return, click "F4:Confirm". The rental return is marked as "Returned " in D365 FO. You can start a new rental return. 

Return item

Provide feedback