1. Equipment Rental
  2. Rental Logistics Scanning
  3. Use Rental Logistics Scanning
  4. Mass return

Receive serialized items

You can use Mass return to receive the returned serialized items.


Warehouse worker Warehouse worker Documents warehouse operation events and responds to warehouse operation inquiries Start Start Scan serialized item Scan serialized item On the Mass Return page, scan the serialized item barcode. You can also enter the fleet number or the object ID. Scanning return  location required? Scanning return  location required? Scan return location Scan return location Scanning and validating of the return location can be required. If so, a screen is shown where you can scan or enter the return location. Notes The default receipt location is the one set for the released product, in the Warehouse items setup. Return location scanning and validation is required when locations are set up for the item. Confirm serialized item return Confirm serialized item return You can view the general information about the scanned serialized item. You can also adjust the return date, report item damage and charge costs. To proceed with the scanned serialized item, click “F4: Ok”. If you scanned or entered a main kit item, its supplementary items are shown separately. You can receive each kit and supplementary item separately. Notes A returned serialized item can be of several types. Its type is shown in the Rental order information: Stand-alone (SA) Supplementary (S) Kit (K) Kit component (KC) Component (C) Add information? Add information? Change return date Change return date A return date is assigned automatically to each return. You can manually assign another date. Charge costs Charge costs In D365 FO, on the Anywhere app parameters page, a ‘Charge costs for rental orders’ parameter is available for both bulk business objects and serialized business objects. If set to ‘Yes’, you can add and track supplementary items that come with a rental order. To do this, select the "Charge costs" option.  Report damage Report damage You can report a damaged serialized item. To do so, click “Report damage”. You can enter the damage description and provide a picture of the damaged item. If, in D365 FO, document handling is enabled, the damage description and a picture are added to the item as separate attachments.  Meters defined for item? Meters defined for item? Enter meter value Enter meter value If meters are defined for the item, you must enter the meter values. When you confirm the item return, automatically a next page is opened where you can enter the meter values. Procedure 1. To register a meter value, select the meter line. 2. Click F4:Ok". 3. Enter the meter value. 4. Click F4:Ok". Finish item return Finish item return To finish the current item return, click "F4:Ok". As a result, the previous page with the order line view on the item level shows the new value in the “Quantity already returned” column.  To proceed with the mass return, click "F1:Back".  As a result, the latest page from which you started an item return, is shown. For example, the latest page from which you started an item return is "Show related orders". If you click “F1:Back” when the item return is finished, the “Show related orders” page is shown.  Notes The filters, as applied on the "Show all orders" page, are preserved. So, you can easily continue the return process for similar items. For example, items with the same work location or from the same customer as the previously returned item. To reset all applied filters, click “Clear”.  You can allow cross-company for a business object. When cross-company is allowed, the business object physical owner can differ from the legal entity of the return warehouse. Returning then changes the business object physical owner to the warehouse legal entity. End End Yes No Yes No

Activities

Name Responsible Description

Scan serialized item

Warehouse worker

On the Mass Return page, scan the serialized item barcode.

You can also enter the fleet number or the object ID.

Scan return location

Warehouse worker

Scanning and validating of the return location can be required. If so, a screen is shown where you can scan or enter the return location.

Confirm serialized item return

Warehouse worker

You can view the general information about the scanned serialized item. You can also adjust the return date, report item damage and charge costs. To proceed with the scanned serialized item, click “F4: Ok”.

If you scanned or entered a main kit item, its supplementary items are shown separately. You can receive each kit and supplementary item separately.

Change return date

Warehouse worker

A return date is assigned automatically to each return. You can manually assign another date.

Charge costs

Warehouse worker

In D365 FO, on the Anywhere app parameters page, a ‘Charge costs for rental orders’ parameter is available for both bulk business objects and serialized business objects. If set to ‘Yes’, you can add and track supplementary items that come with a rental order. To do this, select the "Charge costs" option. 

Report damage

Warehouse worker

You can report a damaged serialized item. To do so, click “Report damage”. You can enter the damage description and provide a picture of the damaged item. If, in D365 FO, document handling is enabled, the damage description and a picture are added to the item as separate attachments. 

Enter meter value

Warehouse worker

If meters are defined for the item, you must enter the meter values. When you confirm the item return, automatically a next page is opened where you can enter the meter values.

Finish item return

Warehouse worker

To finish the current item return, click "F4:Ok". As a result, the previous page with the order line view on the item level shows the new value in the “Quantity already returned” column. 

To proceed with the mass return, click "F1:Back". 

As a result, the latest page from which you started an item return, is shown. For example, the latest page from which you started an item return is "Show related orders". If you click “F1:Back” when the item return is finished, the “Show related orders” page is shown. 

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