View rental orders

Use the 'My rental orders' page to view the rental orders of your company.

On the 'My rental orders' page, all rental orders are shown. So, the rental items on these orders can be:

Returned.
Delivered and currently in use.
Not yet delivered.

Standard procedure

1.	Sign in to the Rental Customer Portal.
2.	Click 'My rental orders'.
3.	You can use the filter fields at the left to filter the equipment list.
	Define the desired filter and click 'Refresh'.
4.	You can view the rental order details.
	Click the 'Order number' of the desired rental order.
5.	You can view the rental order line details.
	In the 'Rental order lines' section, click the 'Line type' of the desired rental order line.
	Note: To open the rental order line details, you can also click the drop-down button, and click 'View details'.
6.	You can view the deliveries and returns for a rental order line.
	In the 'Rental order lines' section, of the desired rental order line, click the drop-down button, and click 'Delivery information'.

Notes

Filter fields on the 'My rental orders' page:

Field	Description
Project	You can filter the rental orders based on the project to which a rental order is related.
Work location	You can filter the equipment list based on the work location. The work location is the location where the rental item is delivered and used.
Status	You can filter the rental orders based on the rental order status: Open order: Only rental orders are shown for which the rental items are not yet delivered, or partially delivered. Delivered: Only rental orders are shown for which the rental items are delivered, returned, or partially invoiced. Invoiced: Only rental orders are shown for which all rental items are returned, and all rental order lines are fully invoiced.
From	You can filter the rental orders based on the off-rent date/time. In this field, define the start of the period for which you want to filter rental orders.
To	You can filter the rental orders based on the off-rent date/time. In this field, define the end of the period for which you want to filter rental orders.

Grid fields on the 'My rental orders' page:

Field	Description
Rental order	The rental order based on which the rental item is rented.
Order type	The type of rental order.
Status	The status of the rental order: Open order: The rental items are not yet delivered, or partially delivered. Delivered: The rental items are delivered, returned, or partially invoiced. Invoiced: All rental items are returned, and all rental order lines are fully invoiced.
Customer account	The rental company’s customer account identification for your company.
On-rent date/time	The start date/time of the rental period.
Expected off-rent date/time	The expected end date/time of the rental period.
Off-rent date	The actual end date/time of the rental period.
Work location name	The name of the work location.

Fields on the 'Rental order details' page:

Field	Description
Rental order	The rental order based on which the rental item is rented.
Customer account	The rental company’s customer account identification for your company.
Customer name	The name of your company.
Contact person name	The name of the rental company’s contact person for the rental order.
Contact operator name	The name of the rental company’s operator for the rental company.
Status	The status of the rental order: Open order: The rental items are not yet delivered, or partially delivered. Delivered: The rental items are delivered, (partially) returned, or partially invoiced. Invoiced: All rental items are returned, and all rental order lines are fully invoiced.
Delivery mode	The means of transport used to deliver the rental item.
Payment terms	The terms that define when and how payments must be made for the rental order.
On-rent date/time	The start date/time of the rental period.
Expected off-rent date/time	The expected end date/time of the rental period.
Off-rent date/time	The actual end date/time of the rental period.
Project ID	The project to which the rental order is related.
Confirmation	If rental order confirmation document is linked to the rental order, it is shown in this field.
Work location code	The location where the rental item is used.
Work location name	The name of the work location.
Work location address	The address of the work location.
Work location city	The city where the work location is located.
Delivery address	The address where the rental item must be delivered.
Created on	The date on which the rental order is created.
Modified on	The date on which the latest modification is made to the rental order.

'Rental order lines' grid fields on the 'Rental order details' page:

Field	Description
Line type	The type of rental order line.
Line ID	The rental order line identification.
Item number	The identification of the rental item.
Fleet number	The identification of the fleet to which the rental item business object belongs.
Rental net amount	The price for the rental item after applying the rental discount percentage. It is the net price per rented time unit.
On-rent date/time	The start date/time of the rental period.
Expected off-rent date/time	The expected end date/time of the rental period.
Off-rent date/time	The actual end date/time of the rental period.
Work location name	The name of the work location.

Fields on the 'Rental order line details' page:

Field	Description
Order line status	The status of the rental order line.
Rental type	The rental type to which the rental item belongs. A rental type is a group of rental items with similar characteristics.
Object ID	The identification of the unique rental item.
Serial number	The serial number of the rental item. Each rental item has a unique serial number.
Fleet number	The identification of the fleet to which the rental item business object belongs.
Line ID	The rental order line identification.
Delivery address	The address where the rental item must be delivered.
Work location code	The location where the rental item is used.
Work location name	The name of the work location.
Work location address	The address of the work location.
Invoice profile	The invoice profile defines when the rental order line is invoiced, for example, monthly or weekly.
Rate code	The rate code defines to which time unit the rental net and gross amount of the rental order line apply. For example, the rental amount is the price per day or per week.
Rental calendar	The rental calendar defines the days and times for which a rental order line is invoiced, for example, only working days from 8:00 to 17:00 are invoiced.
On-rent date/time	The start date/time of the rental period.
Expected off-rent date/time	The expected end date/time of the rental period.
Off-rent date/time	The actual end date/time of the rental period.
Requested ship date	The date requested by the customer on which the rental item must be shipped.
Rental gross amount	The price for the rental item before applying the rental discount percentage. It is the gross price per time unit as defined by the rate code. Example: If the rental order line rate is hour, the rental gross amount is the hourly gross price. So, if the rental gross amount is $123 and you rent for three hours, the total rental gross amount is $369.
Rental discount %	The discount percentage as applied to the rental gross price.
Rental net amount	The price for the rental item after applying the rental discount percentage. It is the net price per time unit as defined by the rate code. Example: If the rental order line rate is hour, the rental net amount is the hourly net price. So, if the rental net amount is $115 and you rent for three hours, the total rental net amount is $345.
Insurance net amount	The net amount of insurance costs for the rental order line. It is the net insurance amount per time unit as defined by the rate code.
Transport delivery amount	The costs of transporting the rental item to the delivery address.
Transport return amount	The costs of transporting the rental item from the delivery address on return of the rental item.

Fields on the 'Delivery information' page:

Field	Description
Status	Indicates the purpose of the line: Delivered: The line shows the delivery information. Returned: The line shows the return information.
Document number	If the status is: Delivered, the packing slip number is shown. Returned, the return note number is shown.
Item number	The identification of the rental item.
Quantity	The number of rental items that are delivered or returned.
Delivery date	The date on which the rental item is delivered or returned.

Related to	Notes
Monitor my rental orders

View rental orders Application task

Standard procedure

Notes

View rental orders
Application task