Manage business object service agreement details

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You can define the details of a business object service agreement.

Specify the agreement relation level as one of the following:

  • All

  • Item group

  • Item

  • Business object

You can include or exclude maintenance plans based on available maintenance plan codes.

You can set pricing at the following levels:

  • All

  • Task group

  • Task

In the pricing section, define the price group, line property (for example, chargeable or non-chargeable), and the active time for the price code.

You can also specify subscription details, including the subscription group, fee category, and base price.

This flow explains how to manage business object service agreement details.

Flow diagram