A breakdown of a Business object can occur while on rent at a customer. The Business object then must be fixed or replaced in order to help the customer. A work order for repair can be created and if the business object cannot be repaired either a technical or commercial exchange can be done.
For the days that the business object was not operational a rental stop can be applied in order to compensate the customer.
Flow diagram
Note
In the flow diagram, clicking a sub-flow shape, opens the related section in another section.