Create return purchase order with RMA

Create a return purchase order when the original purchase order is already invoiced and items must be returned to the vendor.

The vendor provides a Return merchandise authorization (RMA) number. This number is required for returning items.

Steps

1. Go to Accounts payable > Purchase orders > All purchase orders.

   Note

   Purchase orders can also be accessed via the Procurement and Sourcing module

2. Click New.

3. In the Vendor account field, enter or select the desired record.

4. In the Site field, enter or select the desired record

5. In the Warehouse field, enter or select the desired record.

6. In the Purchase type field, select Return purchase order.

7. In the RMA number field, In the RMA number field, enter the RMA number provided by the vendor.

8. Click OK.

9. In the Item number field, enter or select a desired record

   In the Quantity field, enter a negative quantity.

   Note

   Enter the quantity that you want to return to the vendor.

10. In the Unit price field, enter a negative value

    Note

    The negative value is the value that you want to credit.

11. In the Net amount field, enter a negative value

    Note

    The negative value is the value that you want to credit.

12. Close the page.