Create a recall plan for a business object or group of business objects. Add a work order template that includes a recall task.
Use a query to filter the business objects. If the Critical field is enabled, a work order is created for each object in the query.
The following fields are used in the recall setup:
Field | Description |
|---|---|
Edit query | Modify the query used to filter business objects. |
Reason code | Select the reason for the recall, such as a manufacturing issue. |
Start date | Set the start date for the generated work orders. |
Reset query | Clear the existing query. |
Business objects | View the affected business objects in the plan. |
Critical | If selected, Rental Management creates a work order for each object in the query. |
You can create or confirm a recall from the Recall menu item or the Default maintenance plan menu item.
Steps
Go to Business objects > Setup > Service and maintenance > Recalls.
Click New.
In the Maintenance plan code field, type a value.
In the Description field, type a value.
In the Work order template ID field, enter or select a value.
Click Edit query.
In the list, mark the selected row.
In the Criteria field, type a value.
Click OK.
In the Reason code field, enter or select a value.
In the Start date field, enter a date.
Enable/Disable the Critical field. (Optional)