Business analyst

Create solution

Define strategy

Define goals and metrics

Evaluate goals and identify opportunities - Strategy

Design business process hierarchy

Describe organization model

Create scenario

Diagnostics phase

Evaluate goals and identify opportunities

Define goals and metrics

Assess scope and effort

Collect and manage questions

Collect and manage requirements

Analysis phase

Verify processes

Analyze gaps

Collect and manage questions

Collect and manage requirements

Publish business process implementation documents