Business analyst

Create solution

Analyze gaps

Assess scope and effort

Collect and manage questions

Collect and manage questions

Collect and manage requirements

Collect and manage requirements

Create scenario

Define goals and metrics

Define goals and metrics

Describe organization model

Design business process hierarchy

Evaluate goals and identify opportunities - Strategy

Publish business process implementation documents

Verify processes

Analysis phase

Define strategy

Diagnostics phase

Evaluate goals and identify opportunities