To return a rental order line without an order number or a barcode, on the mass return main page, click “F8: Receive bulk items”, “Show all orders”. Use the filters to find the desired rental order line. You can combine filters to narrow down your search and find the rental order line quicker. 

To select a specific: 

• Customer, click “F6: List”. You can search for a customer by: 

  • Customer name 
  • Account number 
  • Search name. 

• Item to return, click “F7”: Scan item”. You can: 

  • Scan the desired bulk item with a barcode. 
  • Search for the item. To do so, click “F6: List”. 

Select the desired order line and click “F4:Ok”. 

Notes

The selected filters are applied only when you click “F5: Search”. Each time you change the desired customer, item, or work location, click “F5: Search”. To reset all applied filters, click “Clear”.