The Rental Customer Portal, as provided by the rental company, gives you insight in:

  • The equipment you have rented from the rental company.
  • The related rental orders.
  • The related rental invoices.

You can also use the Rental Customer Portal to communicate with the rental company. You can, for example, report damage to rented equipment, request a change of the rental period, or ask questions on an invoice.

You can only use the Rental Customer Portal if you are registered as rental contact by the rental company. Which features of the Customer Portal you can use, depends on the user role as assigned to you by the rental company:

  • View: On the Rental Customer Portal, you can only view the data.
  • Maintain: On the Rental Customer Portal, you can view the data, and create support cases.
  • Admin: On the Rental Customer Portal, you can view the data, create support cases, and configure the Rental Customer Portal.


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