You can define the business process capability map to indicate the performance of your business processes in several dimensions.
These business process dimensions are:
Capability type: Indicates the business capability type of business processes.
Rank: Indicates how business processes perform concerning the company strategy and compared to competitors.
Maturity level: Indicates how well the behaviors and practices, for each business process, result in the desired outcomes in a reliable and sustainable way.
Area: Classifies business processes at a high level by functional area.
This topic explains how to define these business process capability map dimensions:
Capability type
Rank
Maturity level
You define the area on creation of a business process.
Steps
Click Business strategy.
Click the Capabilities tab.
Click Edit.
In the tree, select 'the desired record'.
Click the Strategy tab.
You can define the business capability type of business processes.
You can select from these types:
Strategic
Management
Operational
In the Type field, select an option.
You can define how business processes perform concerning the company strategy and compared to competitors.
You can select from these ranks:
Base
Competitive
Differentiating
In the Rank field, select an option.
You can define the current maturity level to indicate how well the behaviors and practices, for each business process, result in the desired outcomes in a reliable and sustainable way.
You can select from these maturity levels:
Initial
Repeatable
Defined
Manage
Optimizing
In the Maturity level field, select an option.
You can define the target maturity level to indicate, for each business process, the maturity level you aim for.
You can select from these maturity levels:
Initial
Repeatable
Defined
Manage
Optimizing
In the Target maturity level field, select an option.
Close the page.