---
title: "Configure Alternative Connector - Web Service"
slug: "configure-alternative-connector-web-service"
tags: ["Task", "PLM"]
updated: 2026-06-25T05:24:10Z
published: 2026-06-25T05:24:10Z
canonical: "docs.staedean.com/configure-alternative-connector-web-service"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Alternative Connector - Web Service

The **Web Service connector** enables real-time data exchange between the PLM system and D365 F&SCM via HTTP requests. This approach removes file-based dependencies and supports on-demand transactions.

> [!NOTE]
> Note
> 
> - The Alternative connector Web Service is supported for both PTC Windchill and Siemens Teamcenter integrations.
> - The connector type selected depends on the PLM export mechanism and enterprise integration architecture, not on the PLM system itself.

**Pre-requisite**

An **Azure web application** must be deployed to forward incoming web service requests to D365 F&SCM. The installation package and setup guide are provided by STAEDEAN.

1. Go to **Modules** > **Engineering Change Management > Setup > PLM Integration > PLM Systems**.
2. Select the applicable PLM system and choose **Projects** on the action pane. ![](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/Projects.png)
3. Click **Design** tab and select **Web Service Action**. ![](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/Webservice%20actions.png)
4. Create a new web service action as below: ![](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/New%20web%20service%20action.png)
  1. Click **+ New**.
  2. In the **Web service action** field, enter a unique identifier, this value becomes part of the API endpoint URL.

> [!NOTE]
> Note
> 
> Avoid spaces and special characters.
  3. In the **Request message** drop-down list, select the applicable PLM message. Typically, only one message is available for each integration project.
  4. In the **Handler** drop-down list, select **BisWsServerHandlerV3**. This handler processes incoming web service requests in D365 F&SCM.
  5. Click **Save**.