When a message does not run successfully, you can troubleshoot the related source connector and target connector.
You have several options to troubleshoot a connector. You can, for example:
Validate the connector setup.
Solve a connection issue for an Azure file storage connector.
Common issues
Common issues on the connector are:
Connection issue to folder for Azure file storage connector:
Test the connection. To do so, on the Connectors page, in the Action Pane, on the Development tab, click Test connection.
Verify the connector properties: Share, User name, Password.
Verify the folder setup, like Work and Archive. Do these folders exist in the file system? Are these folders defined correctly on the connector? You can use the File explorer to quickly access and view the share as defined for the Azure file storage connector. To open the File explorer, on the Connectors page, in the Action Pane, on the Development tab, click File explorer.
Connection issue on Database connector:
Test the connection. To do so, on the Connectors page, in the Action Pane, on the Development tab, click Test connection.
Verify the Azure Service Bus settings on the connector, in case of an ODBC connection.
Verify the ODBC data source settings on the connector, in case of an ODBC connection.
If applicable, verify the direct SQL settings on the connector.