---
title: "Solve EDI sales order validation errors"
slug: "solve-edi-sales-order-validation-errors-monitor-edi"
description: "Resolve EDI sales order validation errors in D365 F&SCM. Learn how to edit, cancel, and approve orders effectively for seamless processing."
tags: ["Task topic"]
updated: 2026-07-30T04:40:02Z
published: 2026-07-30T04:40:02Z
canonical: "docs.staedean.com/solve-edi-sales-order-validation-errors-monitor-edi"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Solve EDI sales order validation errors

If you use staging in your EDI process for sales orders, the sales orders that you receive with the 'Sales - XML to EDI order' message are stored in the EDI sales order journal.

These EDI sales orders are validated according to the applicable journal validation setup. If the applicable validation rules are not met, an error or warning is given. Before the EDI sales order can be processed further, review the errors and warnings, and take appropriate actions.

If journal validation errors are given, you have these options:

- Solve the errors. You can solve validation errors in:
  - The EDI sales order, where you can make the appropriate changes.
  - D365 F&SCM. For example, if the setup must be changed to solve the error.
- Cancel the EDI sales order, line, or address with errors.

You cannot accept headers, lines, or addresses with errors. If you do so, and approve the EDI sales order, the header, line, or address with errors is again set to Rejected.

If the errors are solved or lines or addresses with errors are canceled, approve the EDI sales order.

### Steps

1. Go to **EDI** > **Common** > **EDI sales order**.
2. In the list, find the desired EDI sales order with journal status Rejected and click the link.
3. Click **Edit**.
4. Sub-task: Solve line validation errors.
  1. In the **Lines section**, in the list, select a line with errors.
  2. In the **Lines section**, click **Validation errors** and review the errors for the selected line.
  3. Close the page.
  4. To solve an error, make the appropriate changes to the line or line details.

If an error cannot be solved, you can cancel the line. As a result, if the EDI sales order is again validated, this line is skipped.

In the **Lines section**, in the **Status** field, select **Canceled**.

> [!NOTE]
> **Note**
> 
> If an error is caused by setup, you can solve the error in D365 F&SCM.
5. Sub-task: Solve address validation errors.
  1. Open the **Header** view.
  2. In the **Addresses** section, in the list, select the desired address.
  3. In the **Addresses** section, click **Validation errors** and review the errors for the selected address.
  4. Close the page.
  5. To solve an error, make the appropriate changes to the address.

If an error cannot be solved, you can cancel the address. As a result, if the EDI sales order is again validated, this address is skipped.

In the **Addresses section**, in the **Status** field, select **Canceled**.

> [!NOTE]
> **Note**
> 
> If an error is caused by setup, you can solve the error in D365 F&SCM.
6. Sub-task: Solve header validation errors.
  1. On the **Action pane**, on the **EDI order** tab, click **Validation errors** and review the errors for the EDI sales order header.

> [!NOTE]
> **Note**
> 
> In this validation errors overview, all validation errors and warnings of the EDI sales order are shown. Only the ones for the '**EDI sales order**' table apply to the header.
  2. Close the page.
  3. To solve an error, make the appropriate changes to the header. You can do so in the **General** section and the **Order information** section.

Expand the **Order information** section.

> [!NOTE]
> **Note**
> 
> If an error is caused by setup, you can solve the error in D365 F&SCM.
  4. If errors cannot be solved, you can cancel the EDI sales order. As a result, the EDI sales order is not considered anymore in validation and processing.

On the **Action pane**, on the **EDI order** tab, in the **Actions** group, click **Cancel**.
7. Close the page.
8. Close the page

## Related

- [Monitor EDI sales order journal](/monitor-edi-sales-order-journal.md)