---
title: "Set up web service user"
slug: "set-up-web-service-user"
description: "Set up external web service users in D365 F&SCM, defining allowed actions and companies for secure inbound web service access."
tags: ["Task topic"]
status: "update"
updated: 2026-10-05T12:05:28Z
published: 2026-10-05T12:05:28Z
canonical: "docs.staedean.com/set-up-web-service-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up web service user

Set up the external users that are allowed to access the inbound web service to start an inbound web service action. For each external web service user, define:

- The allowed inbound web service actions.
- The companies in which the web service action is allowed to run.

If the inbound web service application (**IIS application** or **Azure Logic Apps**) receives an HTTP request from an external application, it calls a D365 F&SCM method to check:

- If the external user, as defined in the HTTP request, is defined as web service user.
- If it is allowed to start the web service action for the web service user.
- If it is allowed to run the web service action for the web service user in the company, as defined in the HTTP request.

### Steps

1. Go to **Connectivity studio** > **Setup** > **Web service** > **Web service user**.
2. Click **New**.
3. Enter the user name of the external web service user.

If you use an **IIS application**, the user name must be a windows account name including the domain. **Example:** CONTOSO\Administrator.

In the **UserName** field, type a value.
4. You can enter the display of the external web service user.

In the **Display name** field, type a value.
5. You can enter a description or notes that apply to the web service user.

In the **Note** field, type a value.
6. Sub-task: Define allowed web service actions.
  1. For each external web service user, define:
    - The allowed inbound web service actions.
    - The companies in which the web service action is allowed to run.
  2. Click **New**.
  3. Define the allowed inbound web service actions for the web service user.

In the **Web service action** field, enter or select a value.
  4. Indicate if the web service action is allowed for:

In the **Valid for** field, select an option.
    - A specific company.
    - A company group.
    - All companies.
  5. If the web service action is allowed for a company group, fill in the applicable company group.

In the **Company group** field, enter or select a value.
  6. If the web service action is allowed for a specific company, fill in the applicable company.

In the **Company** field, enter or select a value.
7. Close the page.
8. Close the page.