---
title: "Reset status of data received from Service Bus dead letter queue"
slug: "reset-status-of-date-received-from-service-bus-dead-letter-queue"
description: "Import data from Service Bus dead letter queues into D365 F&SCM, troubleshoot errors, and reset record statuses efficiently."
tags: ["Connectivity Studio", "CS", "Task"]
updated: 2026-04-14T08:42:43Z
published: 2026-04-14T08:42:43Z
canonical: "docs.staedean.com/reset-status-of-date-received-from-service-bus-dead-letter-queue"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset status of data received from Service Bus dead letter queue

To import data received from a Service Bus dead letter queue, you run import messages to read data from the '**Received dead letter data**' table and import this data into D365 F&SCM. If an import message run finishes with errors, the related received dead letter data record gets the status '**Error**'. When you have finished troubleshooting the error, you can reset the received dead letter data record status. You can reset the status:

- At once for all received dead letter data records with the same message assigned. You can, for example do so if you have troubleshooted a message for which you have received several dead letter data records.
- Manually for a specific received dead letter data record.

You can, for example, reset the status to:

- '**New**' if you want to run the import message again for the received dead letter data records.
- '**Finished**' if no import of the received dead letter data record is required.

### Steps

1. Go to **Connectivity studio** > **Inquiries** > **Service Bus queue** > **Received dead letter data**.
2. Sub-task: Reset status for several records at once.
  1. On the **Action Pane**, click **Operation**.
  2. Click **Reset status**.
  3. Define the message that is assigned to the received dead record data records for which you want to reset the status.

In the **Message** field, enter or select a value.
  4. Define the status that you want to reset.

So, the status is only reset for the received dead letter data records with this status.

In the **Value from** field, select an option.
  5. Define the status to which the applicable received dead letter data records status must be reset.

In the **Value to** field, select an option.
  6. Click **OK**.
3. Sub-task: Manually reset record status.
  1. Click **Edit**.
  2. In the list, find and select the desired record.
  3. In the **Received status** field, select an option.
4. Close the page.

## Related

- [Data import from Azure Service Bus dead letter queue](/data-import-from-azure-service-bus-dead-letter-queue.md)