---
title: "Monitor Master data inbox"
slug: "monitor-master-data-inbox"
description: "Manage your Master data inbox efficiently: track statuses, view details, reschedule records, and monitor errors for seamless data processing."
tags: ["Task topic"]
updated: 2026-03-20T11:14:08Z
published: 2026-03-20T17:44:34Z
canonical: "docs.staedean.com/monitor-master-data-inbox"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor Master data inbox

When a source company releases a master record, it is added to the **Master data inbox** of the target company.

The added record has the status **To be processed**. You can only view the record.

When the source company runs an MDM message and no errors occur, in the **Master data inbox**, the status of the record is changed to processed. This indicates that the master data is imported in the database of the target company or in the staging journal.

Possible statuses of the **Master data inbox** are:

- **To be processed**: Status after the record is released.
- **In processes**: The MDM message is running.
- **Processed**: The master data is imported in the database of the target company or in the staging journal.
- **Cancelled**: The data steward of the source company cancelled the release of the record.
- **Error**: An error occurred when running the MDM message.

> [!NOTE]
> **Note**
> 
> Monitor the **Master data inbox** in the target company.

### Steps

1. Click **Master data management - Inbox**.
2. Sub-task: View record details.
  1. You can view the details of the record that is released or send as master data to the target company.

For example, if the master data in the inbox is a vendor group, you can view the vendor group detailed information, as available in the target company.

On the **Master data inbox** tab, in the list, find and select the desired record.
  2. Click **View details**.
  3. Close the page.
3. Sub-task: Reschedule master record.
  1. You can reschedule a master data record with the **To be processed** status to another planned release date.

The master data messages, to send the released master record to the target companies or to the MDM staging journal, are only run if the planned release date is:

On the **Master data inbox** tab, in the list, find and select the desired record.
    - Not defined.
    - The current date.
    - A data before the current date.
  2. Click **Reschedule release** to open the drop dialog.
  3. In the **Planned release date** field, enter a date and time.

> [!NOTE]
> **Note**
> 
> To remove the current planned release date, leave this **Planned release date** field empty.
  4. Click **OK**.
4. Sub-task: View master record message history.
  1. You can view the message history of the master data record.

On the **Master data inbox** tab, in the list, find and select the desired record.
  2. Click **Inbox history**.
  3. Close the page.
5. Sub-task: View **Infolog**.
  1. If the status is **Error**, you can view the Infolog with the error message.

On the **Master data inbox** tab, in the list, find and select the desired record.
  2. Click **Show Infolog**.

## Related

- [Manage master data inbox](/manage-master-data-inbox.md)