---
title: "Troubleshooting integration"
slug: "connectivity-studio-operation-troubleshooting-integration"
tags: ["Flow topic"]
status: "update"
updated: 2026-03-20T08:37:02Z
published: 2026-03-20T17:44:53Z
canonical: "docs.staedean.com/connectivity-studio-operation-troubleshooting-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting integration

When running an integration, issues can occur at several moments and places in the integration. This flow is an example of how and where to search for the source of integration issues.

Usually, if issues occur in an integration, you start your investigation at the message. And from there, if required, you can extend your investigation to other parts of the integration, such as the connections (as defined by the applicable message connectors), data queries (as defined by the applicable message documents), and triggers.

If issues occur, and you use:

- Staging, you usually start your investigation at the staging journal.
- Web service actions, you usually start you investigation at the web service action history.
- Data synchronization, you can also investigate the data synchronization log and the outbound queue.

> [!NOTE]
> Note
> 
> In the flow diagram, click on a shape to navigate to the related information.
> 
> If you click a:
> 
> - ‘Troubleshoot …’ shape, the related section in Design > Testing and troubleshooting > [Troubleshooting](/data-management/docs/troubleshooting) is opened.
> - ‘Monitor …’ shape, the related section in Operation > Monitoring integrations > [Monitor integration - Details](/data-management/docs/monitor-integration-details) is opened.

## Flow diagram

[Embedded content](https://viewer.diagrams.net/?tags=%7B%7D&lightbox=1&highlight=0000ff&edit=_blank&layers=1&nav=1&title=Troubleshooting_integration.drawio&dark=auto#R%3Cmxfile%3E%3Cdiagram%20name%3D%22Page-1%22%20id%3D%220%22%3E7VzZdqM4EP0aP5LDZmw%2FZu1MTjqdM5k%2Bk36UQWASjDwgvPTXTwmEQYAXFrvtJP2QRkIqxL11SyWJpKddT5ffAjSbfCcW9nqqbC172k1PVRVdNeA%2FVrNKakaGklQ4gWvxRlnFi%2Fsb80qZ10auhUOhISXEo%2B5MrDSJ72OTCnUoCMhCbGYTT3zqDDm4VPFiIq9c%2B69r0QmvNWQ5u3GPXWeSPnqY3pmitDWvCCfIIotclXbb064DQmhyNV1eY4%2BhlwKT9LvbcHc9sgD7dJ8OIUUBLXfidkK6St8ZugG8ULhaTFyKX2bIZHcWwDDUTejUg5ICl7bredfEI0HcT7NtWzVNqA9pQN5x7o4c%2F1vfSZFkNpKnz5EX8ae%2FZMOc44DiZW6Y%2FMW%2BYTLFNFhBk0kOe50DvciIMngVN6KOeHkl9kDcS5y14QxHuOBQVsPqIIoXaFVBRxnZ8uvn0AT%2FmLF206XDtHRhe2RhTgCMCwubbugSHxp5aIy9ZxK6NC7feNiGp10xpFzw2sfC7alrWezhV8hzHVYRJHCtO1zy%2BnXDEqfYiDkt8XRDGI4kgp8ROAt7T%2BS4vtNTDTRljuKPw1nc0fDYEy13DpcOu7TBOgA4nRHGtExsFiAQRT3tblNvYCFnoCv30EX30GTRPZQG%2FvEzxMGP8RuLRaocs5V0%2FU58l8bvvcZJfiNR4CMveYbn%2Bu9JU%2FaugIY0RT5ElynzJ6ghZsgelZiRuBFJMLFWejRmzpPHhDvtdvcMSORb2OL%2BWE%2F8FsJDu4741aY8Dss8KgWd63qBSLU%2BkVDMcbld%2B%2BPPJv6%2FwjCCaRnej3hz5jEVwj2IRPsFiXYZwtXPxmIphC%2FweI%2FwDaqYuyZrj0w2yPDU4rY27C5u%2FwNBcezhcMLyNI6QzBEI60RumjPEIjdYkkQ7hfCtfoXvlE%2Bjk%2FC9e2qe4jBkCwIYsRtC1arJ1MyNSIKJArfap%2BVWLXDb72Zq3lO%2BfJmY5J98Dmsu4bW1agHrXyRzko0Gs3RzkoGtKCGuA45TY9UU978o5hQPDhujCxRTSIIc3F7FEjck5c2kHFMUvh91DTWWsYaNZhsoByd42CCpqrGG0nqfPfmOd0D2yL5XvjkJINf4jeJB7pl4l%2BxQ9ny85HswJ7n9Isvd5fFZkpfgLJdwlD3iNMn34gYFa9LaVmHCMD7thFHak5G7CSi7CScRHTMU4fK%2FCIP%2BGpCc2pByFgrUDr6ozbbbDjNXYEbi7mniaAcYalVgv00HefDjC0VvgHMJVJMDiK3SUVgZZBIF5noyXh%2FU5LEHKy%2B8CFPLhDjER95tVnslun3W5pGQGa98w5Su%2BGEgimCmEif62tkRjNTBVMg3NhASYA8C%2BFwEohW6ajN0xWOlMwRYPRLA99rTq%2F8aPfWfHx7wj6X69s1VJQ46X6CjcQqeXMY%2BJagA8WMyk%2BRhSXNAE%2FrC2mNLEhjgEBKB5KkMthlx2QoSjPevev2bqqjxRPYOGpUQ8i6SfKGOhkKUkLaAzI0%2Fs%2FFlRhSxf78QZIhth5iWOFqPcD9daJ9NFxWnckfXhfi1xHZdaCehi1%2FpqrwDYeiCX6t1ZSEpw20GupGF3nAyzjnXeclCOEM9xoTcbxd4xqcOMbxEsHplCrvop8VfXHBx4WYplFa8VKaGp9stSIm7XgYBWuUacNVv1JkxFNPcNA2%2B27O9ou3ooKnbO8BFMuamKq6MvXqN2Nv%2FaLF3pIxUMavQaodfXdtqoZv4a3zw6LAxALfN1xtJvV9Qolb8hnGHcgvtDyNcrYZwjZMQbneLCUPRtqtuj9VEcTkyOIRuB610W70GPGnZVnxJcPTlhFFDGYMPpgx1ZIhZSu35rDAhKqMCTZ0Iw%2FvbeXh8uL5c%2FiRvhvIU%2Bbo0l5Q6Ie2PEGcTn96hqesxdO6xN8fMEr%2FBFaUovJxKyMI2iuLzqvgc4AqZ706s0nKDAzqGLvJae%2FdFKmy%2FjA4RLocfO1xmayBhBZQtiDasgfDSpa%2BpDbjO9YJS1okV8n2eceAC%2FMzrN6ylKj7qO1qWpZV%2B7WFHlrW9vZhllXO6XV9jJrDwXq3cuHJS6teIbcOTmJS63OMSias%2FJ8nbDHQTe0bNYk9eQScde3gMyeLGr9yd6hhysPSuk1WZPqy3Kiu0b70qM9PfBmzoMtU72SfkMhvp11vSv%2F8ZcNND4Nw4zxLh%2FtEQVlshXL0jeNIIF7%2BfPCy8Dc8T14M8L2zzX00eBd6G51Li153nhHD7w49WWys8M90ri1Wqw%2B%2F57q0M9cKuY%2BvNlaFooJtEVml3lHiGoqj4ivXoyhjUUcaHO0jTFGMgunb9gzRD3WqhI3E0PEnLu9hZimNQg9d2c3LDM4%2F8OM8L4T%2F0QUJxPazUPaYsdqi7IoZi9ndikubZn9vRbv8H%3C%2Fdiagram%3E%3C%2Fmxfile%3E)

## Related

- [Monitor staging journal](/monitor-staging-journal.md)
- [Troubleshooting web services](/troubleshooting-web-services.md)
- [Monitor message history](/monitor-message-history.md)
- [Troubleshooting connectors](/troubleshooting-connectors.md)
- [Troubleshooting documents](/troubleshooting-documents.md)
- [Monitor data synchronization log](/monitor-data-synchronization-log.md)
- [Monitor outbound queue](/monitor-outbound-queue.md)