1. Data Management
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Manage feedback

You can enter feedback on parts of a RapidValue solution from several places:

  • Business processes view of the Business process presentation.
  • Website that is published from a RapidValue solution (only if the relevant parameter is set).
  • Solution design, you can enter feedback for several RapidValue entities.
You can only enter feedback if you are a user in the environment where the RapidValue solution exists or is published from.
You can manage the feedback on the RapidValue entities that you own.


Consultant Consultant Consultant Solution designer Solution designer User User Enter feedback from Business processes view Enter feedback from Business processes view You can enter feedback on entities of a RapidValue solution if you browse the solution in the Business processes view of the Business process presentation.As an example, in this topic, you browse to and enter feedback on an activity. Procedure 1. Click Business process management. 2. In the list, find and select the desired record. 3. Click Browse. 4. On the shown overview, click a business process link. 5. On the shown business process flow, click an activity. 6. Click Feedback. 7. In the Type field, select an option. 8. In the Notes section, enter your feedback on the selected topic. Note: The topic on which you provide your feedback is shown in the 'Refers to' section. 9. Close the page. Notes On the My process guide workspace, on the My feedback tab, you can view all feedback you have entered. Enter feedback from website Enter feedback from website If you publish a website, you can indicate that the 'Provide feedback' button is shown for each published topic. If so, you can use this button to enter feedback on each topic on the website. The feedback is created in the RapidValue environment from which the website is published. You can only provide feedback if you are a user in this environment.The steps in this topic only cover the feedback entry steps in RapidValue.To start the RapidValue feedback entry, on the website, select a topic, and click 'Provide feedback'. As a result, the RapidValue Feedback page is opened. Procedure 1. In the Type field, select an option. 2. In the Notes section, enter your feedback on the topic. 3. Click Save. 4. Close the current tab of your internet browser. Notes On the My process guide workspace, on the My feedback tab, you can view all feedback you have entered. Enter feedback from solution design Enter feedback from solution design You can enter feedback on several entities of a RapidValue solution from the solution design. You can enter the feedback via the Feedback FactBox.As an example, in this topic, you enter feedback on a flow. Procedure 1. Click Business process modeling. 2. Click Business processes. 3. In the tree, select 'the applicable business process.'. 4. Click the Flow tab. 5. Click View details. 6. Expand the Feedback FactBox. 7. Click New. 8. In the Type field, select an option. 9. In the Notes section, enter the feedback on the flow. 10. Close the page. 11. Close the page. Notes On the My process guide workspace, on the My feedback tab, you can view all feedback you have entered. Start Start Manage feedback Manage feedback When feedback is entered, it is automatically:Related to the RapidValue entity on which the feedback is provided.Assigned to the owner of this RapidValue entity.You can manage the feedback on the RapidValue entities that you own. Procedure 1. Click Business process modeling. 2. Click the My feedback tab. 3. In the list, find and select the desired record. 4. Click Edit. 5. In the Status field, select an option. 6. Click View record. 7. Close the page. 8. Close the page. Notes If the owner of a record with feedback is changed, the owner on the feedback is changed accordingly.You can view all feedback on the Business process management workspace, on the feedback tab. there, you can, for example, sort feedback by solution to view all feedback on a specific solution. Where to enter  feedback? Where to enter  feedback? End End Business processes view Website Solution design

Activities

Name Responsible Description

Enter feedback from Business processes view

User

You can enter feedback on entities of a RapidValue solution if you browse the solution in the Business processes view of the Business process presentation.

As an example, in this topic, you browse to and enter feedback on an activity.

Enter feedback from website

User

 		If you publish a website, you can indicate that the 'Provide feedback' button is shown for each published topic. If so, you can use this button to enter feedback on each topic on the website. The feedback is created in the RapidValue environment from which the website is published. You can only provide feedback if you are a user in this environment.
The steps in this topic only cover the feedback entry steps in RapidValue.
To start the RapidValue feedback entry, on the website, select a topic, and click 'Provide feedback'. As a result, the RapidValue Feedback page is opened.

Enter feedback from solution design

Consultant

 		You can enter feedback on several entities of a RapidValue solution from the solution design. You can enter the feedback via the Feedback FactBox.
As an example, in this topic, you enter feedback on a flow.

Manage feedback

Solution designer
When feedback is entered, it is automatically:
  • Related to the RapidValue entity on which the feedback is provided.
  • Assigned to the owner of this RapidValue entity.
You can manage the feedback on the RapidValue entities that you own.

Provide feedback