Indicate which processes and activities are applicable to the user. To do so, assign solutions to company accounts or specific users. Based on the role and position setup, the relevant processes for the user are searched for in the defined solutions.
Give user-specific guidance on forms. To do so, define which forms must provide dynamic end-user guidance based on the solution context.
Prerequisites
Before you can set up the end-user guidance, you need a solution with:
Business processes. For these business processes at least flows with activities must be defined with a proper role assignment.
An organization. For this organization, at least positions must be defined in which roles are linked to persons. Each person must be linked to a D365 FO user on the
People form.
You can use end-user guidance to indicate which processes and activities are applicable to the user. To do so, assign solutions to any combination of company accounts, specific users, and a specific language. Based on the role and position setup, the relevant processes for the user are searched for in the defined solutions.
In the Role setup field, you can indicate which role setup is used to create the end-user guidance:
The roles as assigned to positions and persons in the RapidValue organization setup for the solution.
The D365 FO security roles. To be able to use this, only the role setup in RapidValue is required as well. You don't have to set up the organization in RapidValue. Make sure to link each role in RapidValue to a D365 FO security role.
If you have set up the end-user guidance, you can publish it. As a result:
The My process guide tab on the My process guide workspace is filled. Based on your role assignment, the relevant business processes are shown.
The Process guide tab on the Help pane is filled. If business processes are available for both a form and your role assignment, these business processes are shown on the Process guide tab on the Help pane.