--- title: "Service - Prerequisites" slug: "bc-service-prerequisites" tags: ["Demo"] updated: 2026-06-25T09:59:03Z published: 2026-06-25T09:59:03Z canonical: "docs.staedean.com/bc-service-prerequisites" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.staedean.com/llms.txt > Use this file to discover all available pages before exploring further. # Service - Prerequisites Execute the following setup configuration before running this demo process. ## **Resource** To register spent hours, link a resource to the mobile user. 1. Go to **Resource** > **Resources** > **Resources**. ![ServiceStep1](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/ANY_ServiceStep1.png) 2. Select **New** to create a new resource. 3. Enter a new resource DYNA with the data shown below. ![ServiceStep2](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/ANY_ServiceStep2.png) ## Service order The next step is to create a new service order. 1. Go to **Service** > **Order Processing** > **Service Orders**. ![ServiceStep3](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/ANY_ServiceStep3.png) 2. Select the **New** button to create a new service order. 3. Enter customer number 10000, The Cannon Group PLC, and a description of the service. ![ServiceStep4](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/ANY_ServiceStep4.png) 4. Select two items from the available service items (numbers 1 and 7 are used in the script). ![ServiceStep5](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/ANY_ServiceStep5.png) 5. For each service item, change the **Repair Status** to "IN PROCESS". This results in the order status **In Process**. ![ServiceStep6](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/ANY_ServiceStep6.png) ## Related - [Service](/bc-service.md) - [Service - Process](/bc-service-process.md)