---
title: "Quality Management"
slug: "bc-quality-management"
description: "Explore the flexible framework of {{variable.bc-PE-QM}} for process measurement, featuring templates for Purchase Receipts and more to enhance quality management."
tags: ["BC", "Business Central", "PE", "Product Engineering", "QM", "Quality Management", "Task"]
updated: 2026-06-25T07:58:21Z
published: 2026-06-25T09:59:17Z
canonical: "docs.staedean.com/bc-quality-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quality Management

Quality Management is designed as a framework-type solution. Its main feature is flexibility and the ability to create a measurement for Anywhere Mobility Solutions type of process in the application. The disadvantage of such a design is that the setup is more complicated compared to a fixed process-type solution. Quality Management addresses that disadvantage by providing out-of-the-box templates for specific processes.

The Purchase Receipt process is used as an example, as it is one of the most common applications for Quality Management. It is important to emphasize that this is just an example process: modify it as required and use it as a starting point to create similar processes such as production output inspection, sales returns inspection, or just to capture dates for measuring the performance of the shipping department.

The setup of Quality Management is based on a three-step process:

1. First, register an **Incident**.
2. From the incident, create a **Measurement**.
3. When completed, copy the measurement to a **Registered Measurement**.

![](https://cdn.document360.io/da662430-6a41-47b1-8c7e-7e4ac37a9756/Images/Documentation/QM-Components.jpg)

## Quality Management features

- **Create Incident** wizard covers all standard Microsoft Dynamics 365 Business Central documents.
- Process triggers based on subscriptions to published events, with an Software Development Kit to create your own.
- Integrated in the manufacturing process through standard tasks. An operation status change can trigger a measurement.
- Serial and lot number blocking during inspection. Serial and lot number information updated with measurement result status.
- Supports AQL method to statistically determine the result status of an inspection.
- User-defined check sheets support questions of type: **Boolean**, **Lookup**, **Numeric**, and **Text**.
- Parent questions expand additional questions in the check sheet when required.
- Set several numeric tolerance levels: **Accepted**, **Ambiguous**, **Rejected**: each level with its own score.
- Rated check sheets resulting in **Good**, **Average**, or **Bad** to support the inspector's decision.
- Follow-up action for Purchase Returns and Relocate Inventory.
- Skip logic to save on inspection costs by setting inspection patterns for items based on the item's ABC classification.
- Simple setup, for example, the steps to inspect an item upon receipt:
  - Select or create a measurement template (example: PUR-RECEIPT).
    - Optionally update the user defined fields.
    - Optionally update the sampling method.
    - Optionally update the question set.
  - Create an item template, insert the item no. and, optionally, vendor no. and the PUR-RECEIPT measurement template.

## Product videos

[Video Player](https://staedean.twentythree.com/v.ihtml/player.html?source=share&photo%5fid=76677908)

[Video Player](https://staedean.twentythree.com/v.ihtml/player.html?source=share&photo%5fid=71386340)

[Video Player](https://staedean.twentythree.com/v.ihtml/player.html?source=share&photo%5fid=71386315)

[Video Player](https://staedean.twentythree.com/v.ihtml/player.html?source=share&photo%5fid=71386189)

## Related

- [Getting started with Product Engineering](/bc-getting-started-with-product-engineering.md)
- [Acceptable quality levels](/bc-acceptable-quality-levels.md)
- [Check sheet rating](/bc-check-sheet-rating.md)
- [Manufacturing integration](/bc-manufacturing-integration.md)
- [Serial and lot number blocking](/bc-serial-and-lot-number-blocking.md)
- [Skip logic](/bc-skip-logic.md)
- [Questions and target values](/bc-questions-and-target-values.md)
- [Purchase receipt quality process](/bc-purchase-receipt-quality-process.md)