---
title: "Manage delivery routes on sales orders"
slug: "bc-manage-delivery-routes-on-sales-orders"
description: "Learn how the system assigns delivery routes based on shipping dates, ensuring efficient order processing and mandatory delivery route values."
tags: ["BC", "Business Central", "Food", "Task"]
updated: 2026-06-25T09:59:13Z
published: 2026-06-25T09:59:13Z
canonical: "docs.staedean.com/bc-manage-delivery-routes-on-sales-orders"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage delivery routes on sales orders

Once a default delivery route or a Delivery Routing Matrix is assigned to a customer, the system tries to assign the delivery route to a sales order based on the **Shipping Date** on the sales order header. The system calculates the correct route as follows:

## Steps

1. If a valid default delivery route is found for the entered shipping date, the system uses that value.
2. If no valid default delivery route is found, the system searches the **Delivery Routing Matrix**. If a valid entry is found, the system uses that value.
3. If no valid delivery route is found by either method, the system looks for a valid day after the initial shipping date and repeats steps 1 and 2 to find a valid delivery route. If one is found, the shipping date is changed, the delivery route value is entered, and a notification appears at the top of the page.

There are several consequences of this setup to take into consideration:

- If a delivery route is used on the customer (either on the default route or in the matrix) the system always looks for the next available date and route. The **Delivery Route** field becomes system-mandatory in that it always contains a value.
- If you need a sales order without a delivery trip value, this is not possible in that case. Use a valid "catch-all" delivery trip to handle sales orders that are exceptions to the rule.
- If the sales order is created and the work date is not a valid shipping date for the delivery trip, the shipping date changes at the moment of sales order creation. A notification appears at the top of the page.

## Related

- [Set up delivery routes](/bc-set-up-delivery-routes.md)
- [Assign default delivery routes](/bc-assign-default-delivery-routes.md)
- [Assign delivery routes to specific days](/bc-assign-delivery-routes-to-specific-days.md)
- [Configure delivery trip processes](/bc-configure-delivery-trip-processes.md)