The activity of creating a project deliverable is a hand-over between the project manager and the service manager.
Service objects are part of the STAEDEAN Service Integration and are introduced as the service-side equivalent of a project deliverable. The project deliverable represents the end result of a project and is, in most cases, customer-specific. You can create a service object from the project deliverable early in the project to involve the service department from the start.
In service, the service object is an aggregation level for the service items. Because the service object is customer- and location-specific, only service items with the same customer can be linked to the service object.
The service object can also be used in a service contract. Selecting the service object automatically inserts the linked service items in the service contract lines.
From the project, service items are created from items consumed in the project, based on the Service Item Group where Create Service Item is true. In this way, the service object builds up from within the project to reflect a true "as installed" product structure.