---
title: "Deduction management customer"
slug: "bc-deduction-management-customer"
description: "Set up a Deduction Management customer to efficiently handle unallowed deductions, ensuring accurate ledger entries and streamlined resolution processes."
tags: ["BC", "Business Central", "Concept", "Food"]
updated: 2026-06-25T09:59:14Z
published: 2026-06-25T09:59:14Z
canonical: "docs.staedean.com/bc-deduction-management-customer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.staedean.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deduction management customer

To work with deductions, set up a customer record for unallowed deductions. This record does not represent an actual customer, but serves as a place where unallowed deductions can be transferred.

## Setting up the Deduction Management customer

Because a **Deduction Management customer** is not an actual customer, minimal setup is required. When entering a customer number, use a value that is distinct from the numbers assigned to actual customers. The **Deduction Management customer**'s number should be far enough removed from the standard customer numbers that it is not accidentally included in Anywhere Mobility Solutions reports that use customer filters.

Your **Deduction Management customer** must have a customer posting group. As with the customer number, this customer posting group should differ from the posting groups used for genuine customers. The customer posting group must be linked to a receivables account. You do not need to assign a general business posting group to your **Deduction Management customer**.

Once you have set up your **Deduction Management customer**, assign it in the **Deduction Management Customer No.** field on the **Sales & Receivables Setup** page. Whenever an unallowed deduction is posted, an entry is made in the customer ledger for the customer record assigned in this field.

## **Deduction Management customer** posting

The **Deduction Management customer** exists solely to provide a specific customer ledger to which the program can transfer unallowed deductions. Because this record is assigned as a default, you never need to post information directly to and from the **Deduction Management customer**.

Unallowed deductions are created in the **Payment Application** page. When the related cash receipt line is posted, the unallowed deduction amounts post to the defined **Deduction Management customer**.

Unallowed deductions are resolved in the **Deduction Management - Resolution** page. This page is filtered to display the open customer ledger entries for the designated **Deduction Management customer**. When you resolve a deduction, the program posts a reversing entry to the **Deduction Management customer**'s ledger.

## Related

- [Deduction management](/bc-deduction-management.md)
- [Deduction posting](/bc-deduction-posting.md)