When a customer sends a payment for one or more open ledger entries, the payment may be less than the full entry amount if a deduction is being claimed. Use the Payment Application page to create and manage deductions, although you can also use it for fully applied payments.
Steps
In the search box, enter Cash Receipt Journals, and then choose the related link.
Select the relevant batch in the Batch Name field.
On the first journal line, enter the relevant information about the payment to be applied.
On the Actions tab, in the Functions group, choose Deduction Management. The Payment Application page appears.
Select the Apply field for each ledger entry you want the payment applied to.
When you select a ledger entry for payment application, Microsoft Dynamics 365 Business Central automatically applies the full amount of the entry. You can change this to create a deduction.
In the Amount to Apply field for each line, change the amount if the customer does not want to apply payment to the full amount of the entry.
When the amount in Amount to Apply is less than the full amount, the program automatically creates a deduction for the difference. The deduction is displayed in the area beneath the ledger entries.
Enter the action you want to take against Anywhere Mobility Solutions deductions.
Close the Payment Application page.
Repeat steps 4 through 7 to apply payments to other cash receipt lines.