Known issues in Release 11.0.1.92 (January 2026) of Rental Mobile Operations - Field Service app.
Microsoft is investing heavily in Dual-Write as synchronization tool, it is Microsoft's advice to use Dual-Write. Dual-Write is a near real-time (1-10 seconds) solution, however Dual-Write can still be "slow" as some synchronizations take a minimum of 5 seconds, which can't be made faster.
Also Dual-Write has its limitations, known issues and unsupported features which are described in the Mapping Concept pages of Dual-Write, see the Dual-write home page.
The Rental Mobile Operations – Apps applications use standard Microsoft technology to synchronize, this technology makes every 5 minutes a synchronization based on the found delta in data.
In the Rental Mobile Operations - Apps applications are a lot of standard available Microsoft features visible, this does not mean that we support them. It could be that this feature is not working in relation with the application or is not working at all. In the User Guide is written down which standard Microsoft features are supported by the application.
The Rental Mobile Operations - Apps application are based on offline-first features from Microsoft for model-driven Power Apps applications. However, this will not say that the application will support all features in offline mode. In the User Guide is described which features are supported in offline mode. In addition, it could be that some standard Microsoft features do not work in offline mode, where known, attempts will be made to indicate this in the User Guide.
